For income protection, PMI and group risk
Mental health is the largest category of claim across UK income protection and group risk. We give insurers a single, clinically-governed pathway into evidence-based treatment, with the data to prove what it does.
Why insurers work with us
Insurance companies do not need more mental health services. They need one they can trust, integrate and evidence. Mind Right was built with the reporting, security and clinical governance that claims and clinical directors expect.
You get a single integration, single reporting spec, and a single clinical lead who is accountable to your team.
The insurance-adjacent situations where our psychological pathway is most valuable to the underwriter, the claims team and the member.
Support for members off work, coordinated with rehabilitation and return-to-work planning.
IP standardDirect-access therapy for PMI members, with reporting back to the insurer as needed.
PMI direct-accessSupport for employees on group life, critical illness and dependant schemes.
GL / GIPTrauma-focused psychological work for policyholders following injury.
PA claimsSupport with clinical audit, complaint handling and second-opinion review for claims teams.
GovernanceWhat our CLIENTS say
Client Feedback
FAQ
The commercial and clinical questions we hear most from insurers and reinsurers.
We offer a standard REST API for referral, status and outcome events. Most integrations complete inside four weeks with a single insurer IT contact.
Monthly and quarterly reporting on referral volume, time-to-first-session, treatment length, clinical outcomes and return-to-work status. All configurable to your claims taxonomy.
Named clinical lead per relationship, monthly clinical review, quarterly clinical audit, annual clinical governance report to your executive.
Yes. We do not sell insurance, so we are not FCA-regulated ourselves, but we work to the same conduct standards your compliance team expects of downstream vendors.
Every high-risk case is co-managed by a senior clinical lead with the treating clinician. Risk pathways and escalation to the insurer’s clinical team are agreed at contract.
Yes, coordinated with the psychological treatment rather than sold separately. Our vocational rehabilitation team sits alongside our psychological network.
